The Spur Apartments

• Complimentary Wireless Broadband
• Sky TV & DVD
• VOIP Telephone system (Voice Over Internet Protocol)
• Video Entry System
• Quality furnishings and amenities
• Security & lift access
• Fully fitted kitchens
• Branded appliances
• Dishwasher
• Hobs / Oven
• Microwave
• Washer / Dryer
• Fridge / Freezer
• Hairdryer

• Additional services available on request
• 24 hours emergency service
• Airport Meet & Greet Service (Optional at extra charge)
• Weekly Housekeeping Services
• Welcome Pack (containing a few essential items to get you started, tea, coffee, pasta and snacks)
• Apartment manual including local amenity and city information

• Pets are not allowed in the The Spur Serviced Apartments London
• The Spur Apartments cannot accept a booking after 5.30pm for a same day arrival.Also after 5.30pm on a Friday they cannot accept a booking to arrive that Friday night, the Saturday or the Sunday.
• The Spur Apartments operate self check in facilities. A confirmation must be received from The Spur Apartments prior to arrival with the check in procedure and access codes.

• 5 minutes walk from main line tube station St Paul’s (Central Line) and City Thameslink.
• 16 miles from Heathrow International Airport.
• Short tube ride away from West End, offering excellent shopping on Oxford Street.

• London’s Millennium Bridge
  This is the first pedestrian river crossing over the Thames in central London for more than 100 years. Linking the City of London at St. Paul’s Cathedral with the Tate Modern Gallery at Bankside, the steel bridge is 325m in length and 4m in width.
  Location: EC4
  Nearest Tube Station: Blackfriars or Mansion House
• St Paul’s Cathedral
  Built between 1675 and 1710, St Paul Cathedral is masterpiece of Sir Christopher Wren. Being a heritage site of international importance, St Paul’s attracts thousands of visitors each year. In the crypt are effigies and fragments of stone that pre-date the cathedral, remnants of a medieval world.
  Location: EC4
  Nearest Tube Station: St Paul Tube Station
• The City Information Centre
  For further and additional information on London City, kindly visit the Information Centre for any details on events and walks in the area.
  Location: St. Paul’s Churchyard, EC4
  Nearest Tube Station: St Paul Tube Station
• Barbican Centre
  The Barbican Centre is Europe’s largest multi-arts and conference venue presenting a year-round programme of art, music, film and theatre. The venue presents an unequaled range of performing and visual arts of world-class quality.
  Location: Silk Street, EC2
  Nearest Tube Station: Barbican
• Tower of London
  At the Tower of London, you can get some insight into the city history as it remains one of the city’s most important sights. The Tower has been a castle, a prison and a palace and continues to attract people for its somewhat macabre and magical experience. You can witness the site where three English Queens were beheaded and at the same time marvel at the exquisite crown jewels. Nearby you can also admire the Victorian Gothic style.
• The Swiss RE Tower
  This is an unusually shaped building designed by Lord Foster and known by many nicknames including ‘Erotic Gherkin’ and ‘Towering Innuendo’ making it a fine addition to the London Skyline.
  Location: 30 St Mary Axe EC3
  Nearest Tube Station: Aldgate East or Liverpool Street

• Lift to all Floors.

• Hi Speed Internet Connection
• Fridge
• DVD Player
• Color TV
• Hairdryer
• Private Facilities
• Kitchen Facilities

• Internet access: wireless broadband internet free in all apartments.


• Cleaning frequency: weekly cleaning with bed linen change.


• Laundry facility: Full washing facilities are available.


• Air conditioning: not available.


• Fan:is charged at £10.


• Leisure facility: non-available.


• Parking: Onsite car parking non-available.


• Extra bed: is charged at £27 per night,except for studios.


• Welcome pack:Tea, coffee, sugar, water available, but no real pack.

CANCELLATION AND AMENDMENT POLICY

The cancellation and amendment deadline is for 3 working days (monday to friday) prior to the arrival date by mid-day (12:00) London time. This cancellation policy will also be stated on the confirmation.

• All cancellations and amendments/alterations should be made in writing by fax or by e-mail. Enquiries about cancellations and amendments can be made on the phone first but must be followed by a written confirmation by fax or by e-mail.

• Any reservation cancelled more than 3 working days prior to the arrival date by mid-day (12:00) London time, will incur only a £25 (GBP) processing fee. This amount will be deducted from the refund issued the same day of the cancellation and a confirmation of the cancellation will be forwarded to the guests. Please note that all refunds will also incur a 5% (of the total amount originally paid) credit card handling fee charge.
  Any reservation amended (amendments include modifying the arrival date and adding or reducing the number of apartments or nights) more than 3 working days prior to the arrival date by mid-day (12:00) London time, will incur only a GBP 25 (GBP) processing fee. This amount will be deducted from any refund issued or added to any extra charge made the same day of the amendment and a confirmation of the amendment will be forwarded to the guests. Please note that all refunds will also incur a 5 percent (of the total amount originally paid) credit card handling fee charge. Please note that although the length of stay can be extended, there will be no obligation from the property to allocate the same apartment or to apply the same rate. If the duration of the reserved stay is to be shortened, then the applicable tariff for that shorter duration will come into force.

• Please note that a change of rate for a shortened or lengthened stay will be applied retrospectively: the new rate will be effective from the original date of arrival.

• Any reservation made or arriving within 3 working days prior to arrival will be non-refundable and non-exchangeable. All reservations made and not used (non-arrival / double bookings) without the reservations being amended or cancelled prior to arrival will also incur a full charge.

• Clients are responsible for contacting Apartotels.com directly for any amendment or cancellation and as advised above any change or cancellation will only be actioned when a request in writing is received. Any amendment or cancellation made directly with the property will not be considered valid. Any request to cancel or amend a reservation cannot be considered complete until you receive our confirmation. Until you do your booking will still be considered valid as originally made so please ensure you contact us if you do not receive a confirmation of your cancellation/amendment within 1 hour of your initial written request if made during normal business working hours, or within 1 hour of our opening times if your initial request is made overnight or at weekend.

LATE CANCELLATION/NO SHOW POLICY
For a cancellation notified at any time after mid-day (12:00) 3 working days (monday to friday) prior to the arrival date or for a 'no show', Apartotels.com will retain an amount as follows:

• for stays of under 7 nights, the value of one night's stay;

• for stays of between 7 nights to 27 nights, the value of three nights' stay; and

• for stays of more than 28 nights, the value of seven nights' stay.

The above amount will be deducted from the refund issued. Please note that all refunds will also incur a 5% (of the total amount originally paid) credit card handling fee charge.

MODIFICATION TO A RESERVATION, OR TO THE DURATION OF STAY, AFTER ARRIVAL
After arrival any modification to the length of stay will be subject to a £25 (GBP) processing fee if the length of stay is being reduced.

If the duration of the reserved stay is to be shortened, the applicable tariff for that shorter duration will come into force and both the new rate and processing fee will be taken into account before any refund is made. Please note that all refunds will also incur a 5% (of the total amount originally paid) credit card handling fee charge.

If the duration of the reserved stay is to be extended (subject to availability of course), there will be no obligation from the property to allocate the same apartment or to apply the same rate.