Apartment Description:
Situated at London Bridge, just minutes from London’s financial district, this landmark development provides unrivalled access to London’s City centre and it’s most inspiring attractions. These cutting edge apartments fuse London’s cosmopolitan culture with award winning contemporary design, encompassing a vast internal courtyard and private landscaped gardens. Modern furnishings complement the large living space in each apartment, with many offering striking views across London. The emphasis is on light and space, with most apartments boasting large scenic windows and floor-to-ceiling glazing. A 24-hour concierge operates on site and many extra services are available, such as next day dry cleaning, car parking and an additional maid service. With access to an on-site Soho Gym, Supermarket and Crèche, Empire Square is an ideal location for corporate and leisure travellers.

• Premier One Bedroom Apartment
  Spacious living area attired with contemporary fittings and soft furnishings, double bedroom suite, fully-equipped kitchen, Digital TV, designer bathroom facilities with power shower & complimentary toiletries. FREE Broadband included.



• Premier Studio Apartment
  Spacious studio apartment with seamless living and sleeping area attired with double bed, fully-equipped kitchen, Digital TV, designer bathroom facilities with power shower & complimentary toiletries. FREE Broadband Included.



• Premier Two Bedroom Apartment
  Spacious living area attired with contemporary fittings and soft furnishings, two double bedrooms, fully-equipped kitchen, Digital TV, large bathroom & en suite with power shower. Complimentary toiletries & FREE Broadband Included.

Local Attractions:
Below is a quick guide to some local attractions within walking distance or a short Tube ride away:
London Bridge
Borough Market
The London Dungeon
The London Bridge Experience
Hay's Galleria
Southbank
Tate Modern Gallery
Shakespeare's Globe Theatre

Business Facilities:
FREE Broadband Internet
24 hour concierge & dedicated customer service team.

Other Information:
Please bring photographic identification at check-in. Maid Service is provided on a weekly basis.
Please note: For security reasons, you may be asked to show the card used to secure your reservation.

Directions:
The entrance to Empire Square is located at 34 Long Lane. The development is just a few moments walk from Borough and London Bridge stations, which service Northern and Jubilee lines as well as main line services to South and South-East London. Guests can easily walk to the City in less than 15 minutes.

• BY TUBE:
  Take the Northern line to Borough and exit the station. Cross the road directly in front (Borough High Street) and turn left. Cross Great Dover Street, again directly in front, and continue past the old Town Hall on the right (which is currently being renovated). Take the next right onto Tabard Street and keep left onto Long Lane. The entrance to the 24 hour concierge is just ahead on the right. Please note that Empire Square is also known and branded as Tabard Square.



• BY RAIL:
  Take a mainline train to London Bridge station and exit onto the main concourse. Follow the signs for Guys Hospital and cross the footbridge. Walk down the stairs and through the hospital grounds (Great Maze Pond Street) with the main entrance doors to the hospital on your left. Exit out of the hospital grounds and take Crosby Row directly ahead. Follow this road to the junction with Long Lane and turn right. You will now be walking parallel with Empire Square (on your left) and the entrance to the 24 hour concierge is just ahead on the left. Please note that Empire Square is also known and branded as Tabard Square.



• BY CAR:
  The car park entrance to Empire Square is located on Tabard Street. Access to Tabard Street at this end is typically 'one way'. Access can be gained by turning onto Silvester Street from Great Dover Street. Turn right onto Tabard Street and the car park entrance is situated just ahead, before Bright Horizons Creche, on the left. The entrance to the main concierge is on Long Lane, which runs parallel with Tabard Street. Please note that Empire Square is also known and branded as Tabard Square.

ADDITIONAL FACILITIES INFORMATION

• Internet access: wireless broadband internet free in all apartments.


• Cleaning frequency: weekly cleaning.


• Laundry facility: integrated Washer/Dryer included in the cost.


• Air conditioning: not available.
  Fans on request.


• Leisure facility: non-available.


• Parking:available onsite charged at £11.50 per day or £40 per week, and must be pre-arranged. Payable directly to the property.


• Extra bed:charged at £37+VAT per night, and £112+VAT weekly.


• Welcome Pack:Tea, coffee, sugar, water available, but no real pack.

Prices for additional facilities are given as a general information only. Prices may change at any time without prior notice. Please check current prices when placing a reservation for up to date pricing.

Important:
Upon check in, guests will be required to produce a valid photographic identification. Please note that a damage deposit of at least £200 will be taken from guests credit or debit card at time of check in. Guests with no proof of ID and/or no damage deposit will be refused entry and the total accommodation cost will not be refunded.

Amenities:

Cancellation Policy:

The cancellation and amendment deadline is 4 working days (Monday to Friday) prior to the arrival date by mid-day (12:00) London time.

Please note that reservations made for “non-refundable” apartment types as stated in the apartment type name are non changeable and non refundable. Please be aware that for those reservations no refund will be made at any point and for any reason.

All cancellations and amendments/alterations should be made in writing by fax or by e-mail. Enquiries about cancellations and amendments can be made on the phone first but must be followed by a written confirmation by fax or by e-mail.

Any reservation – excluding “non-refundable” reservations - cancelled more than 4 working days (Monday to Friday) prior to the arrival date by mid-day (12:00) London time, will incur only a £25 (GBP) processing fee. This amount will be deducted from the refund issued the same day of the cancellation and a confirmation of the cancellation will be forwarded to the guests. Please note that all refunds will also incur a 5% (of the total amount originally paid) credit card handling fee charge.

Any reservation amended - excluding “non-refundable” reservations - (amendments include modifying the arrival date and adding or reducing the number of apartments or nights) more than 4 working days (Monday to Friday) prior to the arrival date by mid-day (12:00) London time, will incur only a GBP 25 (GBP) processing fee. This amount will be deducted from any refund issued or added to any extra charge made the same day of the amendment and a confirmation of the amendment will be forwarded to the guests. Please note that all refunds will also incur a 5 percent (of the total amount originally paid) credit card handling fee charge. Please note that although the length of stay can be extended, there will be no obligation from the property to allocate the same apartment or to apply the same rate. If the duration of the reserved stay is to be shortened, then there will be no refund.

Please note that a change of rate for a shortened or lengthened stay will be applied retrospectively: the new rate will be effective from the original date of arrival.

Any reservation made or arriving within 4 working days (Monday to Friday) prior to arrival will be non-refundable and non-exchangeable. All reservations made and not used (non-arrival / double bookings) without the reservations being amended or cancelled on time prior to arrival will also incur a full charge.

Clients are responsible for contacting Apartotels.com directly for any amendment or cancellation and as advised above any change or cancellation will only be actioned when a request in writing is received. Any amendment or cancellation made directly with the property will not be considered valid. Any request to cancel or amend a reservation cannot be considered complete until you receive our confirmation. Until you do your booking will still be considered valid as originally made so please ensure you contact us if you do not receive a confirmation of your cancellation/amendment within 1 hour of your initial written request if made during normal business working hours, or within 1 hour of our opening times if your initial request is made overnight or at weekend.

LATE CANCELLATION/NO SHOW POLICY
For a cancellation notified at any time after mid-day (12:00) 4 working days (Monday to Friday) prior to the arrival date or for a 'no show', the entire amount paid will be non refundable.

MODIFICATION TO A RESERVATION, OR TO THE DURATION OF STAY, AFTER ARRIVAL
After arrival any modification to the length of stay will be subject to availability and in the case of the stay being reduced, the total amount paid for the original stay will be non-refundable.

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