Who are we?
Apartotels is one of the latest specialized accommodation sites launched by Discount
City Hotels Ltd.
Discount City Hotels Ltd is an established UK based internet hotel booking agency
which has been trading since 2001 offering via its clear cut sites hotel reservations
in European cities, near major tourist and corporate destinations. We have been
throughout the years an internet's specialized provider for several accommodation
products. Our latest addition - Apartotels – launched 3 years ago is exclusively
dedicated to short and long stays serviced apartments.
The company websites, designed with state of the art technology while remaining
user friendly, are dedicated to help clients search for hotel and apartment accommodation
in several major cities absolutely free of charge. There are no registration fees
or membership required.
Having in-depth understanding of both the travel trade and client needs, having
been hoteliers ourselves, we have emphasized on providing detailed descriptions
of the properties we offer, which enable our clients to select a place that meets
their personal and professional needs. We offer Internet users access to our extensive
hotel and apartment database, with a wide selection of quality accommodation, in
all categories to choose from.
Our experience of over 25 years in the travel industry has enabled us to provide
web sites with one of the widest selections of hotels and apartments available.
With hundreds of bookings handled on a daily basis, our massive purchasing power
and our knowledge of the industry allows us to pass on significant savings to our
customers.
Our staff
Our management team of professionals consists of carefully selected individuals
with extensive experience in the hotel and travel industry. The management team
and the rest of the employees combines to a total of more than 50 years experience
in the hotel and hospitality industry with a diversity of skills that is of most
importance to the success of this company.
Our contract consultants are highly skilled in talking to the properties (as they
were most of them hoteliers themselves), obtaining exclusive rates and negotiating
special offers throughout the year to give the best possible value to our customers.
All our reservation consultants at Discount City Hotels Ltd have a vast experience
and a good knowledge of the properties offered on our websites, therefore we can
provide to all of our client’s requirements and queries, quickly and efficiently,
obtaining a high level of customer satisfaction.
Who can use the service?
Our main customers are the clients visiting our web sites. They are International
as, thanks to the internet, our services can be viewed and used anywhere in the
world, 24 hours a day, 7 days a week.
Although our business is internet related, we keep a human relation with our clients.
Half of our clients call us for impartial advice regarding the quality of properties
and the best value for money choices. Thanks to the great service and incredible
deals we offer, over a third of our clients are actually returning customers or
family/friends of a client to whom we were recommended.
As our web sites offer a wide range of unique properties we are not just useful
to the private user, but also to corporate clients and companies.
Our accommodation partners
All accommodation partners with whom Discount City Hotels Ltd deal with are top-notch
professionals with accomplished backgrounds. If an accommodation partner fail, at
any time, to meet our rigid standards of quality, they will not be used.
We do request from our clients a feedback of the property they used in order to
maintain a high standard of service as well as to be able to monitor the quality
of the accommodation we partner with at all times and on a daily basis.
We individually negotiate with each property we sell, to ensure our customers receive
great rates and there are no hidden extras: all our rates include taxes and service
charges.
To assist our customers' selection of the property best suited to their needs we
provide a full list of amenities and facilities. For all properties we also provide
location maps, public areas pictures and bedrooms pictures to avoid any surprises.
Detailed information is also given on the property Information page about the property
itself, its location, the transport around it and much more, allowing guests to
virtually visit the property before they even get there!
Unprecedented attention is given to the customer's selection and purchasing process
on-line. The result is that all our customers experience a simple and quick booking
process whilst receiving detailed information to allow informed choices to be made.
How to contact us further?
Please click on this Contact
us link (or at the top of this page) to email us directly or call or fax
us on the following numbers:
UK Local Rate Phone:08456 44 54 54
Fax: 08456 44 48 48
From overseas please dial Phone: +44 2086803001
Fax: +44 2086037321
or write to us at this address:
Discount City Hotels Ltd
5th floor, Cygnet House
12-14 Sydenham Road
Croydon CR9 2ET
ENGLAND
